Legal
Privacy Policy
At Haus of Lamour, discretion and trust are fundamental to the way we serve our clients. We are committed to protecting your privacy and confidentiality. This policy explains what information we collect when you interact with our website, how we use it, and your rights regarding that information. If you have questions, contact us at info@hausoflamour.com.
1. Information We Collect
We only collect information you voluntarily provide through our contact and inquiry form. This may include:
- First and last name
- Email address
- Phone number (optional)
- Company name (optional)
- Venue name, address, city, state, and zip code (optional)
- Event date and guest count (optional)
- Investment range / budget (optional)
- A description of your event vision
We do not use analytics tools, advertising pixels, or tracking scripts. We do not collect any information passively through cookies placed by us.
2. How We Use Your Information
Information provided to us may be used to:
- Respond to your inquiry
- Communicate regarding services and availability
- Prepare proposals or recommendations
- Support the planning process
- Maintain internal business records
We will not use your information to send unsolicited marketing emails, sell your data to third parties, or use it for any purpose unrelated to fulfilling your inquiry.
3. How We Store Your Information
Inquiry submissions are stored in a third-party customer relationship management platform. That platform processes data on our behalf and is bound by its own privacy and security commitments. We may also use secure third-party providers such as website hosting services, email systems, and technical infrastructure that support the operation of our website and communications. We retain your information for as long as reasonably necessary to support your event and maintain records of our correspondence. If you would like your information removed, see Section 5.
4. Information Sharing
We do not sell, rent, or share your personal information with any third parties for their own marketing purposes. Your data is only accessible to Haus of Lamour staff and our third-party CRM platform as described above. Third-party service providers operate under their own privacy policies, and Haus of Lamour is not responsible for the privacy practices of those providers. Information may be disclosed if required to comply with legal obligations or to protect the rights, safety, or operations of Haus of Lamour.
5. Your Rights
You may request:
- A copy of the personal information we hold about you
- Correction of inaccurate information
- Deletion of your information
- Withdrawal of consent for communications
Requests may be submitted to info@hausoflamour.com with the subject line "Privacy Request". We will respond within 30 days. Florida residents may request access to or deletion of personal information in accordance with applicable Florida privacy laws.
6. Cookies
We do not place advertising pixels, analytics tracking scripts, or marketing cookies on your device. Our hosting infrastructure may use limited technical or security tools necessary for website functionality and protection against malicious activity.
7. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us and we will promptly delete it.
8. Data Security
While we implement reasonable safeguards designed to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
9. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact
For any privacy-related questions or requests, please reach us at:
Haus of Lamour, Inc.Florida, USA
info@hausoflamour.com